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This website is operated by Riant Atelier Luxe General Trading L.L.C. having its office at Office No. 201-319, Mashriq Building, 3A Street, Al Suq Al Kabeer, Al Fahidi, Dubai. Throughout the site, the terms “we”, “us”, “our” and “Company” refer to Riant Atelier Luxe General Trading L.L.C. The Company offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you are accessing our website on behalf of your employer and/ or third party, then these Terms shall be binding on you, your employer and/ or any such third party and you represent and warrant that you are duly authorized under law to accept these Terms on behalf of your employer or such third party. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse Service to anyone for any reason at any time.
You understand and agree that your information (not including your financial information) may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Your financial information is always encrypted during transfer over networks.
If the website transfers data outside the UAE, such transfers will be conducted in compliance with Federal Decree by Law No: 45 of 2021 concerning the protection of personal data. Our Cross-Border Data Transfer Policy outlines the necessary safeguards for protecting your personal data in accordance with UAE regulations.
For accessing and/ or using our website and/or its contents and/or our Service, you agree to comply with the following:
(a) Provide and maintain true and accurate information about yourself or your employer or third party on whose behalf you are accessing our website or Service;
(b) To take full responsibility for all activities and purchases undertaken by you through our website;
(c) To not share your password for your account on our website with any person including persons associated with our Company and to immediately notify us along with evidence in case there is any unauthorized use of your account on the website.
(d) To comply with all applicable laws in your jurisdiction including but not limited to all byelaws, rules, regulations, decree, orders, ordinances, protocols, codes, guidelines, policies, notices, circulars, directions and judgments of any governmental authority, each having the force of law in your jurisdiction.
You shall use our website, its contents and our Service only for lawful purposes. You agree not to use our website and/or its contents and/or our Service in the following manner:
(a) in any manner violative of all applicable laws in your jurisdiction including but not limited to all byelaws, rules, regulations, decree, orders, ordinances, protocols, codes, guidelines, policies, notices, circulars, directions and judgments of any governmental authority, each having the force of law in your jurisdiction (including but not limited to copyright, designs, trademarks, patents, trade secrets laws, in all territories of the world, whether or not registrable in any or all such territories);
(b) to hold out, impersonate in any manner, as being connected to the Company and / or as its representative, officer, employee, staff and/ or any person associated with the Company;
(c) to send, publish and/ or transmit any unauthorized and/ or unlawful communications, advertisements, promotional material including spam, junk mail;
(d) to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service and our website, use of the Service and our website, or access to the Service and our website or any contact on the website through which the Service is provided, without express written permission by us.
(e) to do any act or omission which may restrict, inhibit or interfere with any other person’s use, access or enjoyment of the website and / or cause harm to the Company, as may be determined by the Company;
(f) to use any automated login, robots, spider or other automated devices, programs, algorithms or methodologies to log in to your account with our website and/ or to make any purchases thereon and / or use, copy and/ or monitor for any purpose whatsoever including data mining, any data and/ or content available on our website.
(g) to attempt to access or access in an unlawful and /or unauthorized manner, attack or damage the content and/ or functioning of our website in any manner whatsoever and / or any electronic records and/ or resources associated with our website.
(h) to introduce any worm, virus, trojan, malware and/ or any other such malicious and/ or harmful material on our website.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your device’s display of any color will be accurate. The images of the Product(s) on our website are for illustrative purposes only. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Sale Limitation to Personal Use. It is important to note that our retail Product(s) are intended solely for personal use. The exclusive right to refuse acceptance of any orders vests at our sole discretion, that appear to be inconsistent with personal use. This includes, but is not limited to, orders that we determine involve large quantities of any item to be delivered to the same purchaser and/or to the same postal address. Such decisions to refuse acceptance of orders shall be made at our sole discretion and will be binding.
Order acknowledgement. We will acknowledge receipt of your order by sending a confirmation email, but this confirmation email does not constitute acceptance of your order.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy: [LINK TO REFUND POLICY]
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
Certain content, products and Services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
By visiting and/or accessing our website, you agree and undertake not to upload, modify, publish, transmit, update or share any information which:(a) belongs to another person and to which you do not have any right to;(b) is obscene, abusive, pornographic, pedophilic, invasive of other’s privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;(c) is harmful to child;(d) infringes any patent, trademark, copyright or other proprietary rights;(e) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;(f) impersonates another person;(g) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence, or prevents investigation of any offence, or is insulting other nation;(h) contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, or in any way affects the operation of our website or Service; or(i) violates any law for the time being in force.
We reserve the right, but have no obligation, to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, deceptive, misleading, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property, privacy or any other proprietary information or right or these Terms of Service and/or terminate your access to our website and Service.
You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
The personal information collected through the website is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through our website are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall the Company , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation of lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless the Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, representatives, suppliers, interns and employees, from any action, proceeding, loss, liability, claim (actual or consequential) or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of or in connection with your access to or use of our website and/or Services and/or Products, your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, representatives, suppliers, interns and employees and you agree to cooperate with Company’s defense of these claims. You agree not to settle any matter in which any of the Company or our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, representatives, suppliers, interns and employees is named as a defendant and/or for which you have indemnity obligations without Company’s prior written consent.
All rights, title and interests including but not limited to ownership of copyright, trade marks, designs, patents and all other Intellectual Property Rights in and to any and all specifications, packaging, labels, designs, drawings, layouts, photographs, images, screen shots, icons, logos, marks, names, know-how, methods, trade secrets, materials, infrastructure, source codes, processes, production methods, improvements etc. in relation to our website and/or Service shall vest solely, exclusively and in perpetuity with the Company and/ or its successors and/ or assigns throughout the world.
Use of our website and/or Services shall give the users only limited right to use the same.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed to comply with or violate any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof), without prejudice to other rights or remedies that we may have against you in law. If you use our website in violation of these Terms, we may, in our sole discretion, retain all data collected from your use of our website. Further, you agree that we shall not be liable to you or any third party for the discontinuation or termination of your access to our website.
You agree to keep confidential and not to disclose or use for your own benefit or the benefit of any third party (except as may be required for the performance of Service or as may be required by law), any information which is proprietary or confidential to the Company to which you may have access to during your communication with the Company and/ or at the time of purchase of Products and/or Service. The confidentiality obligations, however, shall not extend to any information, documents, or materials that you can demonstrate by documentary evidence as having (a) become publicly available without breach of this provision, (b) are received from a third party authorized to disclose such information, without any restriction to disclosure or use. The confidentiality obligations herein shall survive termination of these Terms.
The Company shall not be liable in any manner for fines and/ or penalties and/ or any punishments imposed on users for violation of privacy and/ or data protection.
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
None of the provisions of these Terms shall be deemed to constitute a partnership or agency between you and the Company and you shall have no authority to bind Company in any form or manner whatsoever.
You shall not assign your rights and/ or obligations under these Terms to any person.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Arab Emirates. Any claim, dispute, or matter arising under or in connection with these terms, its enforceability, or the legal relationships established by these Terms shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.
Any waiver or failure by Company to enforce any provision of these Terms on one occasion shall not be construed a waiver of any other provision or of such provision on any other occasion.
Company shall not be responsible for any delay or failure in performance of any part of these Terms to the extent that such delay is caused by events or circumstances beyond its reasonable control including but not limited to any acts of God, wars, riots, terrorists, insurrection, accident, fire, floods, epidemic, pandemic, government restrictions, lockdowns, explosion, power, civil commotion, or any other unavoidable cause.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at customerservice.ae@theodore.com.trOur contact information is posted below: Riant Atelier Luxe General Trading L.L.C Office No. 201-319, Mashriq Building, 3A Street, Al Suq Al Kabeer, Al Fahidi, Dubai.Contact No. +971547234677Tax Registration No. 104809393200003
Marketing Inquiries: If you would like to get in touch with THEODORE's Marketing team for collaborations or campaigns, please email marketing@theodore.com.tr
Customer Service Inquiries: For all other inquiries and assistance, please contact our customer service team via email at customerservice.ae@theodore.com.tr
